Seasonal Cashier (Sur La Table)

As a Seasonal Cashier at Sur La Table, you serve as the final touchpoint in the customer's shopping experience. Your role is to ensure a welcoming, smooth and efficient checkout experience that leaves a lasting positive impression of Sur La Table.

Key Responsibilities

Customer Experience & Brand Representation

• Represent Sur La Table's brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty.
• Smile, greet, and actively engage customers as they complete their shopping journey.
• Maintain a customer-focused, Guest Obsessed culture by ensuring transactions are quick, accurate, and personable.
• Maintain expertise by staying current on products, actively engaging in available training, and independently seeking out additional resources.

Sales & Business Performance

• Maximize selling opportunities by identifying customer needs and offering relevant solutions.
• Promote add-on sales and support events that grow store traffic and customer engagement.
• Consistently meet or exceed monthly sales targets by driving performance across key metrics, including e-mail capture, units per transaction (UPT driver), and overall sales revenue.

Team Engagement & Store Support

• Collaborate with team members to maintain a positive, inclusive, and high-performing store culture.
• Support onboarding of new associates by sharing product knowledge and best practices.

Operations & Compliance

• Accurately and efficiently process transactions including sales, returns, and price checks using the POS system.
• Assist in daily opening and closing procedures, floor replenishment, and maintaining visual merchandising standards.
• Complete inventory transactions including, but not limited to, receiving, MOS (Mark Out of Stock), and RARs (Return Authorization Requests).
• Adhere to applicable wage and hour laws. Accurately record time worked according to SLT Policy.
• Model and ensure all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to associates, maintained and consistently followed.

Physical Requirements

• Ability to communicate verbally and work cooperatively with associates and customers.
• Ability to remain standing for up to 4 hours at a time.
• Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor.
• Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor.
• Ability to lift and/or move merchandise weighing up to 50 lbs.
• Ability to ascend/descend ladders to retrieve and/or move merchandise.
• Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work.
• Available to work between 12 and 16 hours per week, with a flexible schedule, including nights, weekends, and holidays.
• Regular and predictable attendance.

Qualifications & Experience

• Must be 18 years of age or older at the time of employment.
• 1 year of retail sales experience preferred.
• Excellent communication, problem-solving, and decision-making abilities.
• Passion for community engagement and providing exceptional customer experiences.
• Proficiency in Microsoft Office and retail management systems preferred.