副总监，运营数智服务与平台主管

At AIA, we're transforming our organisation to be faster, simpler, and more connected to develop digital solutions that help people live Healthier, Longer, Better Lives.

As the Deputy Director of Operational Intelligence Services and Platform Management, you will lead the operational digital application and platform team to build operational experience, risk control, and other intelligent products.

Responsibilities:

• Demand management: oversee the continuous optimisation of core systems, service portal upgrades, and related operational digital platforms
• Intelligent product development: design product functions for operational experience, risk control, and other types of intelligent applications from a user perspective
• Data services: use digital means, data modelling, and data analysis to fully understand operational business needs
• Intelligent operations: achieve platform-based management and application of data, knowledge, and AI capabilities in the operations line
• BAU and project support: lead daily BAU and SI projects related to data, knowledge, and AI capabilities
• Institutional support: maintain close communication with branch institutions to understand their needs for data, reports, and digital tools
• Other tasks assigned by leaders
• Mentoring and cultivating team members

Requirements:

• Bachelor's degree or higher from a key university, IT-related major, with good English communication skills
• Experience in insurance intelligent application product design, data construction, data modelling, and data analysis
• 8+ years of relevant work experience, 3+ years of team management experience
• Experience in large-scale operational system intelligence planning and implementation is preferred
• Excellent analytical and problem-solving skills
• Teamwork spirit, strong self-motivation, and certain pressure resistance