Description
Syneos Health is seeking a Manager, Strategic Process Improvement & Programs to join their team.
The successful candidate will be responsible for analysing current-state processes to identify gaps, risks, inefficiencies, and root causes, and developing future-state workflows, process documentation, and role clarity recommendations to standardize, simplify, and improve work.
Key responsibilities include:
- Developing and maintaining detailed program and project plans defining scope, deliverables, milestones, resources, dependencies, budgets, and success measures
- Supporting program governance by preparing status materials, maintaining decision and escalation logs, coordinating forums, and clarifying roles and accountabilities
- Coordinating cross-functional workstreams and proactively managing risks, issues, actions, decisions, interdependencies, changes, and resource constraints to keep delivery on track
- Preparing concise, accurate program reporting for EPMO leadership, sponsors, and governance bodies, highlighting progress, outcomes, impacts, emerging risks, and decisions required
- Building effective working relationships with business stakeholders to understand needs, validate findings, and support prioritization of improvement opportunities
- Collaborating with delivery teams and business stakeholders to implement agreed solutions, including communications, training, process documentation, testing, and change adoption activities
The ideal candidate will have:
- A B.A. / B.S. in business, operations, life sciences, information technology, engineering, or a related field
- Relevant experience managing cross-functional projects or workstreams involving business process improvement, enterprise transformation, operating model change, or strategic delivery in a corporate environment
- Demonstrated program management experience, including planning, governance, status reporting, stakeholder management, risk and issue management, change control, and benefits realization
- Strong tactical and strategic thinking skills, with the ability to apply critical thinking to short- and long-term planning in support of business objectives
- Strong program management discipline, with the ability to translate strategic objectives into executable plans, establish governance, sequence work, and drive delivery across multiple interdependent workstreams