Card Payment Specialist (Product) - Engine by Starling

At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology.

In this role within Engine’s Product & Technology function, you’ll be the primary technical point of contact for Cards for the product, engineering, and client success teams.

Your responsibilities include:

• Reviewing and tracking to completion all Visa and Mastercard bulletins in a timely manner, and cascading to the appropriate teams.
• Ensuring mandates are implemented in line with card scheme requirements and deadlines.
• Ensuring appropriate compliance of MasterCard/VISA Scheme rules.
• Serving as the technical point of contact with the various Card Schemes (including Mastercard and Visa), ensuring alignment with both internal and external stakeholders.
• Providing technical support on various card projects across multiple card schemes.
• Acting as an escalation point for card queries and issues, working closely with Engine’s cards engineering teams and client success teams, providing technical expertise to drive solutions.
• Supporting the product team and solution architects when designing solutions which meet the needs of the client and future roadmap items.
• Preparing and maintaining card product documentation including user guides and FAQs to be used by the client success and new and existing Engine clients.

Requirements:

• Relevant experience in card payments: Visa/Mastercard, card payment regulatory compliance, 3DS, mobile wallets, card processing.
• Card payments and card scheme knowledge / experience in the debit or credit card industry
• 2+ years experience working in a Financial Institution, preferably in banking
• Experience working across different regions and jurisdictions is a plus
• Comfortable leading multiple workstreams on the go
• Strong analytical and problem-solving skills
• Ability to effectively partner with different teams on a regular basis and build effective working relations
• Excellent written and verbal communication skills.

Benefits:

• 33 days holiday (including public holidays)
• An extra day’s holiday for your birthday
• Annual leave is increased with length of service
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary & group income protection
• Private Medical Insurance with VitalityHealth
• Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Incentives refer a friend scheme
• Perkbox membership