Marketing Operations Associate

At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology.

Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business.

We are seeking a highly organised and detail-oriented Marketing Operations Associate to help build best-practice playbooks and processes cross-functionally, and provide critical operational support across various marketing initiatives including digital media, paid-campaigns, events and sponsorships, and communications and partnerships.

Key Responsibilities:

• Assist in the planning, coordination, and execution of marketing campaigns across digital and traditional platforms, including paid campaigns.
• Manage timelines, resources, and deliverables for campaigns to ensure deadlines are met.
• Monitor the effectiveness of marketing campaigns, reporting on metrics to identify areas for optimisation.
• Coordinate logistics for marketing events, including conferences, sponsorships, webinars, merchandise and internal/external meetings, primarily for our UK&I and EMEA activations.
• Manage vendor relationships, negotiate contracts, and handle event-related communications.
• Ensure seamless execution of events by overseeing event timelines, budgets, and staffing.
• Collaborate with internal teams and external partners to support strategic partnerships and sponsorships.
• Support the Creative Studio with by organising co-branded marketing materials and activations aligned with partnership goals.

Administrative and Organisational Support:

• Provide administrative support to the marketing and business development leadership team, including meeting preparation, briefing documents and preparing reports.
• Maintain marketing documentation, databases, and project management systems to ensure team efficiency.
• Support the tracking of budgets and expenses related to marketing activities, providing regular updates to leadership.
• Assist in managing internal communications to ensure cross-functional alignment with other departments.
• Develop and implement operational workflows to streamline marketing activities and improve team productivity.
• Identify and resolve bottlenecks in project timelines and processes, ensuring smooth execution of initiatives.
• Create and maintain process documentation, ensuring consistency and clarity across the marketing team.

Requirements:

• Up to 2 years of experience in marketing or operations, project or digital media management, or a similar role.
• Strong organisational skills with the ability to manage multiple projects and priorities simultaneously.
• Excellent attention to detail, time management, and problem-solving abilities.
• Strong communication and interpersonal skills with the ability to collaborate effectively across teams and across time zones.
• Experience in managing budgets, timelines and roadmaps, and vendor relationships.
• Ability to thrive in a fast-paced, dynamic environment while maintaining a focus on operational excellence with strong initiative.

Benefits:

• 33 days holiday (including public holidays, which you can take when it works best for you)
• An extra day’s holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary & group income protection
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Incentives refer a friend scheme
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing