Client Account Manager, Mid-Market Sales (Goods)

Reddit is seeking a Client Account Manager to join its Canadian Mid-Market Goods team. The successful candidate will collaborate with Client Partners to meet and exceed clients' marketing goals, proactively manage and deepen relationships with existing advertising partners, and lead campaign launches from start to finish.

Responsibilities:

• Collaborate closely with Client Partners to meet and exceed clients' marketing goals
• Proactively manage and deepen relationships with existing advertising partners
• Lead and execute campaign launches from start to finish
• Act as primary point of contact for internal account operations
• Educate brands and media agencies on Reddit's value proposition and best practices
• Consult clients on awareness and direct response objectives
• Collaborate with Ad Ops to ensure effective campaign delivery
• Dive deep into campaign performance data to develop KPI-driven campaign recommendations
• Strategically identify and pitch upsell opportunities to clients
• Proactively seek and represent client needs and asks to cross-functional stakeholders
• Shape Reddit's native ads product roadmap
• Proactively identify areas of improvement and drive solutions
• Mentor and train other team members

Required Skills/Qualifications:

• 4-7 years of experience in advertising sales and account management
• Strong understanding of customer marketing funnel and traditional marketing ecosystem
• Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors
• Proficient at upselling with a proven track record of growing client spend
• Understanding of Digital measurement, tracking fundamentals and mobile measurement partners
• Tenacious and entrepreneurial approach to working through product, process, and client challenges
• Experience cultivating strong relationships with external partners
• Exceptional communication and interpersonal skills
• Ability to work in a fast-paced and unstructured work environment
• High attention to detail
• Proficiency in Excel preferred
• BA / BS degree or equivalent work experience

Benefits:

• Global Benefit programs
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Comprehensive Medical Benefits & Health Care Spending Account
• Registered Retirement Savings Plan with matching contributions
• Income Replacement Programs
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave