Senior Account Manager - DACH

As our Senior Account Manager DACH, you'll own and grow a focused portfolio of our most strategic and high-value accounts across the DACH region.

Working for a leading HR tech company, you'll manage inbound expansion requests, introduce customers to new products like Tellent HR and WhatsApp Hiring, and design and run your own outbound campaigns and strategic expansion initiatives to drive expansion revenue.

This is a high-autonomy role for a commercially driven Senior Account Manager who takes full ownership of their results and leads by example.

Your 12-Month Journey

• First 3 months: You'll be in front of customers from week one , initially working alongside your colleagues to get up to speed on our portfolio, products, and way of working, before quickly taking full ownership of your accounts and conversations.
• After 6 months: You're independently managing your portfolio and running your own campaigns.
• After 12 months: You've run multiple self-initiated campaigns end-to-end.

What You’ll Be Doing

• Own and grow a portfolio of Tellent's most strategic and high-value DACH accounts , managing both inbound expansion requests and proactive outreach to drive upsell and cross-sell.
• Generate your own pipeline by designing and executing outbound campaigns , working closely with Marketing, RevOps, and Customer Success to bring them to life.
• Manage expansion deals end-to-end: from opportunity identification through negotiation to close.
• Run impact-driven discovery conversations with customer stakeholders, focused on business value and long-term growth.
• Actively contribute to how the team evolves , bringing your own ideas, raising the commercial bar, and helping shape what great account management looks like at scale.
• Work in close partnership with Customer Success to align on account health, timing, and expansion readiness.
• Maintain strong pipeline discipline and CRM hygiene , accurate forecasting and clean deal documentation at every stage.
• Share customer insights with Product, Marketing, and Leadership to contribute to go-to-market improvements.

What You Bring

• Professional fluency in German and strong English communication skills.
• Proven experience in Account Management within a SaaS or tech environment.
• A track record of independently building, managing, and closing your own pipeline with strong commercial results.
• A proactive, entrepreneurial mindset: you don't wait to be told what to do, you take ownership and build from your own initiative.
• Strong commercial instinct with a customer-first approach , you identify expansion opportunities while keeping the relationship and long-term value front of mind.
• Excellent pipeline management and CRM discipline , you keep your forecast accurate and your deals well-documented.
• Strong negotiation and relationship-building skills , comfortable in pricing conversations and value-based selling.
• Experience in selling a suite or multi-product offering is a plus.
• Experience with Hubspot is a plus.

What We Offer

• Flexible working in the Cologne area as we continue building our local team presence.
• Diverse and international team environment.
• €1,500 annual learning budget.
• Pension scheme & wellness/fitness benefits.
• Country-specific holiday policies apply.
• Work from anywhere for up to 4 weeks per year.
• Apple MacBook and all the tools you need to succeed.
• Home office budget and allowance.