Description
About the Role
As Manager of Hardware Integration Operations, you will lead a multidisciplinary team responsible for supply coordination, rack engineering readiness, third-party integration, and deployment coordination. You will manage employees across supply-chain operations, rack integration engineering, and technical program management while scaling the team's capabilities.
Responsibilities
Lead and Develop the Team
- Coach, develop, and hold accountable a multidisciplinary team spanning supply-chain operations, rack integration engineering, and technical program management.
- Set priorities, clarify ownership, and develop and execute a workforce plan that expands the team's capabilities and capacity.
Own Rack Integration Operations
- Oversee the operating model connecting capacity demand, L10 hardware supply, L11 rack production, and deployment readiness.
- Establish operating reviews, escalation mechanisms, and metrics covering schedule adherence, material readiness, supplier capacity, and ERP data accuracy.
Guide Technical Readiness and Standards
- Lead the team's contribution to new rack architectures and L11 new product introductions in partnership with Hardware Engineering and Infrastructure Operations.
- Govern BOM consistency and integration test requirements while influencing structured cabling and data center standards that enable deployment-ready racks.
Lead Suppliers and Commercial Operations
- Drive relationships with global L11 integration suppliers, including performance reviews, capacity commitments, and escalations.
- Partner with Hardware Sourcing on regional expansion, commercial negotiations, and L11 operating-budget governance.
Expand Rack Integration Capabilities
- Develop and scale programs that increase the range of work completed through rack integration, improve lifecycle execution, and reduce deployment complexity.
- Partner across Engineering, Infrastructure Operations, Security, Logistics, and Hardware Sourcing to evaluate new capabilities, establish appropriate controls, and turn successful pilots into repeatable global operations.
Transform Processes and Tooling
- Optimize enterprise workflows, including Oracle ERP, to create documented, repeatable, and data-driven operations.
- Promote responsible AI-assisted analysis and automation to improve operational efficiency, decision quality, and executive reporting.
Requirements
- People Leadership: Proven track record in people management, including hiring, coaching, performance management, and scaling multidisciplinary operational or technical teams.
- Hardware & Integration Operations: Broad experience leading hardware manufacturing, supply-chain operations, systems integration, or hyperscale infrastructure programs across external contract manufacturers (CMs), ODMs, or global suppliers.
- Domain Technical Depth: Operational knowledge of rack-level server, network, power, cabling, and manufacturing considerations sufficient to guide technical specialists, challenge assumptions, and make informed operational decisions.
- Supplier & Program Governance: Demonstrated success managing supplier performance, capacity escalations, commercial reviews, and complex cross-functional programs spanning engineering, procurement, and logistics.
- Process & Financial Acumen: Strong judgment in managing operational budgets, demand forecasts, production metrics, and cross-functional process development.
- Global Collaboration & Travel: Excellent written and verbal communication skills with the ability to influence cross-functional stakeholders across global time zones and travel periodically for supplier reviews.
This listing is enriched and indexed by YubHub. To apply, use the employer's original posting:
https://job-boards.greenhouse.io/cloudflare/jobs/8221187