Consumer Lifestyle Communications Manager

We are seeking an exceptional PR professional to join our nimble, high-impact team as a Consumer Lifestyle Communications Manager. You will partner with the Consumer Lifestyle Communications Lead to develop sustained campaigns that shape how people understand and experience our consumer products. Working across marketing, product, community, and global communications, you will craft compelling stories and integrated campaigns that showcase our products' creativity, usefulness, and positive impact.

Responsibilities:

• Lead proactive user and seasonal storytelling that makes technology matter to everyday people.
• Support communications campaigns that showcase ChatGPT's distinctive benefits and capabilities for global consumer audiences.
• Translate technical topics into clear, compelling narratives grounded in real-world impact.
• Build trusted relationships with consumer and lifestyle media, and manage inbound press inquiries across a range of topics.
• Partner with marketing, product, community, and global communications teams to deliver integrated campaigns.
• Spot emerging cultural and consumer trends, and move quickly to turn the right moments into relevant, high-impact storytelling opportunities.
• Identify compelling user stories worth telling to the world.

Requirements:

• 7+ years of PR and media relations experience, ideally with a strong background in consumer technology.
• Experience with AI technologies,or a deep personal interest in the field.
• Exceptional ability to translate complex technical information into clear, engaging communications for mainstream audiences.
• A proven ability to build trusted relationships with press, executives, partners, and cross-functional teams.
• A love of pitching and a track record of turning user stories into narratives that resonate.
• A highly collaborative, low-ego working style suited to an experienced, fast-moving team.
• Strong cultural instincts and the ability to spot emerging trends and move quickly on the right moments.
• Sound judgment and a calm, solutions-oriented approach to complex, high-profile work.
• Excellent written and verbal communication skills, with sharp editorial judgment.
• Experience managing PR agency partners.
• Experience working with paid talent.

Benefits:

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
• 401(k) retirement plan with employer match
• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time
• Mental health and wellness support
• Employer-paid basic life and disability coverage
• Annual learning and development stipend to fuel your professional growth
• Daily meals in our offices, and meal delivery credits as eligible
• Relocation support for eligible employees
• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.