Policy Owner Service, Specialist (Governance and Control)

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.

We're looking for a Policy Owner Service, Specialist (Governance and Control) to support managing the governance and risk of the department, and to deliver projects to ensure Policy Service Department is operated in compliance with the company's guidance and compliance/regulatory requirements.

Responsibilities:

Governance and Control

• Conduct periodic audits to ensure POS transactions are properly performed and adhere to all regulations' requirements and company's rules and guidelines.
• Proactively identify areas within POS that may be in violation of regulations, and propose ways to improve them.
• Support Risk Management & Compliance / Internal Audit in various activities, including annual / ad-hoc auditing activities and annual regulatory reporting.
• Monitor and ensure controls in POS function are effective and up to date.
• Coordinate within the department to ensure consistent practice and required standards are met.
• Assist in formulating and implementing plans to revise existing controls or add new controls if deficiencies are noted.
• Support reporting activities on control monitoring.
• Ensure all related SOPs are updated and compliant with related processing rules.

Project Support or non-routine task

• Liaise with respective teams / departments to implement Risk Management & Compliance related initiatives or projects.
• Organize and provide necessary training to stakeholders.
• Revise guidelines, forms & procedures manuals and ensure they are up to date.

Other responsibilities

• Perform other responsibilities and duties periodically assigned by supervisor to meet business requirements.

Requirements:

• University / College graduate with minimum 5 years' experience in managing similar job nature, project management or business analysis preferred.
• Experience in operation governance, project management and process review in an insurance firm is a plus.
• Pro-active, able to demonstrate ownership in responsible tasks and able to work multi-tasks effectively in a fast-moving industry.
• Good sense of judgement with detailed mind and high accuracy work.
• Result-oriented, aggressive, and innovative.
• Strong interpersonal and communication skills.
• Candidate with less experience will be considered as Senior Advisor.