Manager, User Growth and Seller Programme

We are seeking a professional to drive Grab's regional Seller Programme and support user growth plans across GrabMall. This role combines two complementary responsibilities: translating strategy into practical seller programmes and supporting user acquisition and engagement strategies.

Seller Programme

• Develop and roll out seller-facing programmes and policies
• Design seller incentive programmes to drive platform engagement and commercial growth
• Identify seller pain points and develop scalable programme responses
• Work closely with country leads and cross-functional teams to socialise and refine seller programmes

User Growth

• Support the planning and execution of user growth initiatives for GrabMall
• Contribute to strategies that convert the existing Grab user base into active GrabMall shoppers
• Partner with Marketing and Country teams to support high-velocity campaign cadences

Qualifications

• 5+ years of experience in e-commerce, marketplace, platform operations, strategy, or growth marketing
• Quantitative discipline with strong business sense and ability to translate analyses to actionable business insights
• Proven ability to build operational policies from scratch
• Stakeholder management skills
• Prior exposure to seller/merchant programme management, country or category leadership, or cross-market growth roles
• Understanding of the SEA landscape is a significant plus