Customer & Growth Strategy Manager

Accenture is looking for a Customer & Growth Strategy Manager to work with clients on transforming their core operations, accelerating growth and scaling new businesses.

Project Delivery

• Lead a team of consultants to solve for CEO's burning issues and help clients achieve new performance highs.
• Provide intellectual leadership for the team and ensure project delivery on time and within budget.
• Give team members formal and informal feedback and encourage them to develop their skills.
• Develop trusted-based client relationships to meet and exceed client expectations.

Opportunity Development

• Lead a team to help senior leaders pursue customer and growth related business opportunities.
• Help shape deals with clients and develop compelling proposals.

Practice Building

• Develop expertise in customer and growth practice areas to increase knowledge base and capabilities.
• Participate in recruiting campaigns, contribute to training programs, and write for internal and external audiences.
• Provide coaching and mentoring to junior consultants.

Experience, Attributes and Qualifications

• 8-12 years of experience in customer and growth strategies.
• Extensive knowledge and experience working with retail, consumer goods, travel, hospitality and broader consumer-facing industries.
• Strong potential in corporate strategy, topline growth and business model innovation, digital customer experience strategy.
• Strong capabilities in analytical and quantitative problem solving, and complex ideas communication.
• Proven experience in leading teams to deliver new strategies or capabilities.
• Flexibility to accommodate client and project travel requirements.
• Fluent in Cantonese and English, preferably in Mandarin.
• MBA from a global top-tier program is strongly preferred.