Description
Compensation
- Canada: CA$175K – CA$205K • Offers Equity • Offers Bonus
- USA: $185K – $215K • Offers Equity • Offers Bonus
Trulioo invites you to be a catalyst for change in the dynamic realm of digital identity verification. As the global front-runner in our industry, we are redefining how businesses grow, innovate and comply online.
You will be at the forefront of innovation, contributing to our award-winning platform that enables organizations worldwide to quickly onboard customers, optimize costs and combat fraud. Fueled by Silicon Valley support, Trulioo stands as the trusted platform that can verify more than 5 billion people and 700 million business entities spanning 195 countries.
What We Offer
- Comprehensive Benefits: We provide a robust benefits package for full-time, permanent employees, including health, dental, and vision coverage, retirement plans with company match, paid time off, parental leave, and an annual education & training stipend (equivalent to $1,000 in local currency).
- Flexible Hybrid Working Environment: Our offices are designed to support both collaboration and flexibility. Enjoy weekly lunches, quality coffee, and regular social events.
- Wellness: We care about your well-being. Team members have access to wellness workshops and events, as well as a complimentary Headspace subscription.
- Employee Resource Groups: Belonging is an important part of doing your best work. Our ERGs provide an inclusive space, support and community for employees of diverse backgrounds and allies.
Position Summary:
Reporting to the Director of Software Engineering, the Staff Engineer or Architect (Agentic AI Team) will be responsible for designing, building, and owning agent systems end-to-end - from design through production. This role involves building reliable, steerable, multi-step agent workflows that plan, execute, observe outcomes, and iteratively improve.
What You’ll Be Doing:
- Design, build, and own agent systems end-to-end - from design through production - for identity, fraud, risk, and commerce workflows.
- Build reliable, steerable, multi-step agent workflows that plan, execute, observe outcomes, and iteratively improve.
- Troubleshoot novel, non-deterministic failures across models, tools, orchestration, and infrastructure.
- Work in a compliance-heavy, globally regulated domain where auditability, correctness, and human oversight are features.
- Set and communicate a technical vision to teammates and to the agents you direct.
- Leverage AI and emerging technologies to improve productivity, streamline workflows, and identify opportunities for continuous improvement.
- Orchestrate AI agents in your daily work and hold the bar on what they produce.
What You’ll Bring:
- 8+ years of software engineering experience with demonstrated impact on production systems.
- Fluency using AI agents in your own engineering workflow.
- Demonstrated ability to own features end-to-end and communicate trade-offs clearly to both technical and non-technical stakeholders.
- Experience working on challenging, novel, or ambiguous projects.
- Hands-on experience building with LLMs.
Nice to Have:
- Experience in financial services, identity, fraud, or risk domains.
- Multi-agent orchestration patterns and production-grade evaluation harnesses.
- AI observability tooling; MLOps practices.
- Vector databases, knowledge graphs, or structured retrieval for agent memory.