Lead Product Ops Manager - EA Esports

We are looking for a Lead Product Ops Manager to join our EA Esports team in Seoul. As a Lead Product Ops Manager, you will direct the strategy, planning, and execution of EA Sports FC esports products across Korea and Southeast Asia.

Responsibilities:

• Program & Regional Leadership: Lead competitive gaming programs as the regional FC esports lead, working directly with tournament operators, publishing partners, and league partners.
• Strategic Execution: Drive the end-to-end planning and delivery of FC Pro initiatives throughout Korea and Southeast Asia.
• Partner & Stakeholder Alignment: Maintain ongoing alignment with league and publishing partners regarding roadmaps, strategies, priorities, qualifiers, and competitive goals to translate global strategies into localized regional plans.
• Cross-Functional Collaboration: Partner with EA regional marketing teams and publishing partners to create engaging marketing and in-game content that boosts FC Pro viewership and audience interaction.
• Event Management & Preparation: Facilitate internal and external alignment meetings to ensure top-tier tournament execution, building strong ties with agencies and execution partners.
• Operations & Reporting: Track schedules, progress, and deliverables using productivity tools like Airtable, Microsoft Excel, PowerPoint, and Word.
• Team Coordination: Work closely across internal units,including Legal, Esports Brand Marketing, PR, Product Strategy, League Ops, and Global Events,to ensure professional and timely delivery.
• Travel: Domestic and international travel as required.

Requirements:

• 7+ years of professional experience across esports, gaming, sports, events, or digital entertainment.
• Proven ability to manage multiple complex priorities and timelines simultaneously with strong organizational skills.
• Exceptional written and verbal communication skills in both Korean and English, with a professional approach to cross-team and external partner alignment.
• Background in live events, project management, or community programs within a collaborative team setting is a plus.
• Analytical mindset with strong attention to detail.
• Proficiency with industry collaboration and productivity tools, including Microsoft Word, Excel, PowerPoint, and Airtable.
• A strong passion for esports, gaming, and interactive entertainment.