Description
Join M&S as a Visual Merchandiser Team Manager, where you'll lead from the front and play a critical role in reshaping our stores for the next generation of customers.
This isn't a back-office leadership role. You'll be on the shop floor, setting the pace, raising standards, and inspiring your team to deliver standout style, sharp service, and strong commercial results, even when the pressure is on.
We're looking for confident, people-first leaders who thrive in fast-moving environments, make bold decisions, and know how to bring the best out of others.
What success looks like
- A department that trades strongly, looks brilliant, and delivers five-star service
- A motivated, multiskilled team who feel supported, challenged, and proud of what they deliver
- Clear ownership of standards, safety, availability, and operational excellence
- Strong commercial results driven by insight, pace, and great leadership
- A culture where people feel valued, developed, and excited to grow with M&S
What we're looking for
- Proven experience leading teams in a fast-paced retail or customer-focused environment
- Strong commercial awareness with the confidence to use data and insight to drive results
- The ability to coach, develop, and performance-manage with clarity and empathy
- Confidence having constructive, sometimes difficult conversations
- A resilient, adaptable mindset with the energy to lead through change
- Digital confidence and a willingness to embrace new ways of working
- A natural role model for great service, inclusion, and M&S behaviours
M&S is ready to push boundaries to lead the industry into a greener, speedier, more inspiring digital era. There's never been a better time to be part of our team.
Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make an immediate impact.