Description
Manage end-to-end delivery of data management services for single/multi-service projects with minimal guidance, ensuring quality deliverables on time and within budget, to customer satisfaction.
Provide comprehensive data management expertise to Clinical Data Management (CDM) team to provide high-quality data management products that meet customer needs.
Responsibilities
- Serve as primary point of contact for customer on data management deliverables
- Provide project management expertise working with customer data managers, key decision makers, and internal team members
- Establish strong communications with Data Operations team, functional leads, project managers, and all other stakeholders
- Support DM service delivery with comprehensive DM process and technical expertise in executing projects
- Serve as the escalation point for unresolved data issues
- Create and/or review and sign-off on all data management plan (DMP) documents
- Implement proactive quality management plan and track service performance
- Identify compliance issues and work with functional manager(s) to ensure timely follow-up and resolution
Qualifications
- Bachelor's Degree in Health, clinical, biological, or mathematical sciences, or related field
- 3 years direct Data Management experience, including 1 or more years as a CDM project lead
- Previous experience and proven competence in managing study delivery through full DM life-cycle
- Demonstrated data management skills and thorough knowledge of the data management process
- Excellent communication, interpersonal, customer service, and teamwork skills
- Excellent organizational and problem-solving skills
- Excellent project management skills