Revenue Enablement Manager, Onboarding

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100.

We’re looking for a high-impact Revenue Enablement Manager to facilitate and continuously improve our new hire onboarding program for North America.

The Role

You’ll serve as a key facilitator and owner of the day-to-day onboarding experience, partnering closely with Sales Development, Sales, Customer Success, RevOps, Talent Acquisition, and the broader Enablement team to deliver a consistent, high-quality program that drives new hire readiness and performance.

What You’ll Do

Facilitate & Deliver New Hire Onboarding

• Own the day-to-day delivery and facilitation of our North America new hire onboarding program
• Facilitate engaging, high-quality live training sessions for new hires across Sales, Customer Success, and other customer-facing teams
• Create an exceptional learner experience that balances strong content, engaging facilitation, and practical application
• Prepare thoroughly for each onboarding cohort, ensuring content, materials, technology, and logistics are ready for delivery
• Adapt facilitation and content based on the needs, experience levels, and feedback of each cohort
• Partner with subject matter experts and cross-functional leaders to incorporate relevant product, process, and business knowledge into onboarding

Continuously Improve the Program

• Identify opportunities to improve existing onboarding content, structure, activities, and delivery based on learner feedback, performance data, and business needs
• Iterate on existing programs to continuously raise the bar on quality and effectiveness
• Keep onboarding content current as products, processes, messaging, and go-to-market priorities evolve
• Introduce new learning activities, practice opportunities, and reinforcement mechanisms that accelerate new hire readiness
• Maintain strong operational rigor and attention to detail across all aspects of program delivery

Measure & Improve New Hire Readiness

• Track key indicators of onboarding effectiveness and new hire readiness
• Gather and analyze feedback from new hires, managers, and cross-functional stakeholders to identify opportunities for improvement
• Partner with RevOps and Enablement leadership to understand how onboarding performance translates into ramp and productivity
• Use data and insights to make informed recommendations and continuously improve the program

Partner Across the Revenue Organization

• Build strong relationships with Sales, Customer Success, Sales Development, RevOps, Talent Acquisition, and other cross-functional partners
• Coordinate with subject matter experts to ensure new hires receive accurate, relevant, and consistent information
• Communicate clearly with stakeholders on upcoming cohorts, program changes, learner feedback, and areas of opportunity
• Serve as a trusted point of contact for the North America onboarding experience

Must-Have Requirements

• 3–5+ years of experience in Sales Enablement, training, learning and development at a B2B SaaS company
• Strong live facilitation and presentation skills, with the ability to confidently engage and influence a room
• Experience delivering onboarding, training, or learning programs for sales, customer success, or other customer-facing teams
• Exceptional organizational skills and operational rigor, with strong attention to detail
• Proven ability to translate complex information into clear, engaging, and practical learning experiences
• Strong instructional design capabilities with experience building thoughtful, learner-centered content, translating dense material into clear, usable resources
• Strong cross-functional collaboration skills and ability to work effectively with senior stakeholders and subject matter experts
• Data-driven mindset with an ability to use feedback and performance insights to improve programs
• Comfortable operating in a fast-paced, constantly evolving environment with a high degree of ownership