Description
We are looking for candidates who are flexible to working onsite in multiple locations across the United States. Primary locations are New York, NY and Dallas, TX. The role involves providing production support as a vital part of enterprise technology, similar to healthcare for technology.
As a production support analyst with mthree, you'll be on a shared mission to look after the technical systems and processes other teams rely on. You will discuss production support activity at a high level, including ITIL, monitoring, DevOps, SRE, and disaster recovery. You will also learn common financial topics and gain technical skills in areas such as Python programming and MySQL.
Responsibilities:
- Troubleshoot technical issues using analytical approaches
- Discuss production support activity at a high level
- Learn common financial topics
- Write basic computer programs in Python
- Use MySQL for CRUD operations
Requirements:
- Bachelor's degree in computer science or a related STEM subject
- GPA of 2.75 or higher
- Excellent spoken and written English communication skills
- Right to work without needing visa sponsorship
Benefits:
- In-depth, interactive training in small classes
- Generous graduate salary
- Annual pay rise
- Flexible benefits package
- Ongoing training and support
- Valuable industry experience