Description
We are looking for an experienced housing professional to join Bromley's Triage & Prevention Team.
As a Triage & Prevention Officer, you will be the first point of contact for residents who are homeless or threatened with homelessness. You will assess housing circumstances, determine duties owed under homelessness legislation, develop Personal Housing Plans and work proactively to prevent homelessness wherever possible.
The role involves:
- Conducting homelessness and housing needs assessments
- Preventing and relieving homelessness through early intervention
- Making legally robust decisions under homelessness legislation
- Liaising with landlords, support agencies and partner organisations
- Identifying suitable housing options and prevention solutions
- Supporting vulnerable residents to achieve positive housing outcomes
- Maintaining accurate case records and managing cases effectively
Essential experience:
- Experience working within homelessness, housing options or a related statutory housing service
- A sound understanding of homelessness legislation and housing law
- Excellent interviewing, assessment and case management skills
- Experience negotiating and resolving complex housing situations
- Strong written skills, including preparing decision letters and reports
- The ability to manage competing priorities in a fast-paced environment
We offer a competitive salary of £37,262 - £46,952 per year, hybrid working, Local Government Pension Scheme, excellent training and development opportunities, and an employee benefits scheme.