Chief of Staff, CRO

GitLab is seeking a Chief of Staff to the CRO, serving as a strategic partner and force multiplier to the revenue leadership team, driving operational excellence and orchestrating high-impact initiatives.

The successful candidate will have 8-12 years of progressive experience in strategic roles, combining strategic thinking with exceptional execution skills, and thrive in fast-paced, ambiguous environments.

Key responsibilities include:

• Serving as a trusted advisor and thought partner to the CRO and revenue leadership on strategy, initiatives, and organisational priorities
• Driving leadership operations, including weekly executive staff meetings, QBRs, and strategic planning cycles with insights that inform decision-making
• Leading the CRO team's goal-setting and tracking across the global revenue organisation
• Effectively triaging escalations and driving cross-functional resolution of complex business blockers and time-sensitive customer issues
• Serving as CRO proxy in reviewing account plans, preparing briefing materials, and managing key customer and partner meetings with clear agendas and follow-ups
• Ensuring timely follow-up on critical customer and partner interactions to drive business outcomes
• Serving as CRO Board Liaison, preparing board materials, investor updates, and collaborating on executive presentations and organisational announcements
• Maintaining strategic partnerships with CEO's Chief of Staff, Sales Strategy & Analytics, Field Operations, Finance, and People teams to drive cross-functional alignment
• Developing and maintaining strong relationships with executives and senior leaders to achieve project objectives and deliverables
• Identifying delegation opportunities and optimising the CRO's time allocation to ensure focus on the highest-value strategic activities

The ideal candidate will have:

• 8-12 years of progressive experience in strategic roles such as chief of staff, top-tier management consulting, corporate strategy, or revenue operations leadership at high-growth technology companies
• Proven track record leading cross-functional projects, influencing senior stakeholders, and delivering results in matrixed organisations
• Executive presence and confidence in managing conversations with Board members, C-Suite, and senior leaders across the organisation
• Strong analytics and reporting capabilities with experience translating data into actionable insights that drive business decisions
• Advanced proficiency in CRM systems (Salesforce), business intelligence tools, and presentation software
• Demonstrated success in building scalable processes and operating systems that improve organisational efficiency
• Exceptional organisational and time management skills with the ability to shift priorities quickly while maintaining control across multiple projects
• Collaborative mindset with strong emotional intelligence and ability to work effectively across all organisational levels and functions
• Detail-oriented and results-driven with strong initiative, self-motivation, and a bias toward action
• Exceptional written communication, comfort documenting in public, and experience operating in an async environment
• Bachelor's degree in Business Administration, Finance, or related field (or equivalent work experience)
• Ability to travel as needed to support the CRO

GitLab offers various benefits, including:

• Benefits to support health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave