Description
As a Food Manager at Sainsbury's Supermarkets Ltd, you will be responsible for leading the food hall team to deliver exceptional customer experiences. Your main objectives will be to ensure high standards of customer service, manage compliance with processes, and drive sales growth.
Key responsibilities include:
- Role modelling and coaching for high standards and efficiency across the whole food hall.
- Managing compliance to processes whilst bringing passion and flair for great shop keeping and customer service.
- Ensuring every customer gets the food they want when they shop with us.
- People management, including managing performance and capability, conducting disciplinaries, and ensuring scheduling and pay are accurate.
- Assuming overall responsibility for running the store at times, making sure all colleagues are given direction and support to deliver for the customer.
To be successful in this role, you will need:
- Previous line management responsibilities in a fast-paced, operational environment.
- Experience providing brilliant customer service and coaching a team to do the same.
- Ability to deliver KPIs and other performance indicators.
- Experience managing disciplinaries, performance issues, or other similar employee relations issues.
- Leadership experience in a high-volume, fast-paced operational setting.
We offer a competitive salary, ranging from £32,700, depending on experience, store size, complexity, and location. Additionally, you will have access to a range of benefits, including:
- Discount card with 10% discount off shopping at Sainsbury's, Argos, Tu, and Habitat.
- Annual bonus scheme based on company and individual performance.
- Free food and hot drinks provided in all stores.
- Generous holiday entitlement, maternity and paternity leave.
- Pension matching 4-7.5% of contributions.
- Sainsbury's share scheme.
- Wellbeing support, including emotional support, counselling, legal and financial advice.
- Colleague networks and Cycle to Work scheme.