Retail Store Manager (Twelve Oaks Mall)

Squishable is looking for a Retail Store Manager to oversee the daily operations of its store at Twelve Oaks Mall in Novi, Michigan.

The ideal candidate is a natural-born leader who loves the store experience, is passionate, driven, and highly organized, with a desire to bring happiness to people's lives.

Responsibilities:

• Lead, motivate, and develop the store team, including hiring, onboarding, and ongoing training
• Set and execute business strategies for the store in partnership with the Regional Manager
• Open and close the store, and take responsibility for accurate day-start and day-end cash handling
• Ensure accurate inventory levels and punctual restocking of merchandise on the floor
• Maintain a high standard of merchandise presentation
• Maintain enthusiasm and motivation in the store, and ensure a fun and memorable environment
• Support all types of POS transactions and customer inquiries
• Adhere to all company policies, practices, and safety standards

Qualifications:

• 2–3 years of retail management experience in a high-volume, fast-paced environment
• 2–5 years of customer service experience
• Passion for people and a dynamic leadership style
• Exceptional organizational and communication skills
• Ability to receive and provide constructive feedback
• High emotional intelligence and ability to work with diverse teams
• Willing to work a flexible schedule, including early mornings, nights, overnights, weekends, and holidays
• Proficient with Microsoft Office Suite or related software
• Able to transport stock as required, including lifting cartons up to 25 lbs.

Compensation:

• Pay rate: $22.00 per hour

Benefits & Perks:

• 100% employer-paid health insurance
• 100% employer-paid short- and long-term disability insurance
• 100% employer-paid life insurance
• Affordable vision and dental insurance
• 18 days of PTO per year, plus 2 floating holidays
• 401(k) with employer match
• Generous employee discount