Description
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to deliver five-star service at pace.
Responsibilities:
- Provide exceptional customer service, ensuring customers feel valued every time they shop with us.
- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience.
- Work collaboratively as part of a team to drive sales growth and maintain a positive, high-energy environment.
- Adapt to changing demands of the retail environment, working across various areas of the store.
- Confidently recommend and sell new food products to customers.
Requirements:
- Digital confidence and ability to work in a high-pressure environment.
- Flexibility to work varied shifts, including early mornings and weekends.
- Commitment to delivering remarkable service and driving sales growth.
Working Hours:
- Tuesday 05:00 - 09:00
- Thursday 16:00 - 20:00
- Saturday 05:00 - 09:00
Additional Information:
- Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.
- A £3.00 per hour unsocial premium is added for hours worked between 22:00-06:00.
Benefits:
- Opportunity to be part of a leading retailer’s transformation.
- Competitive pay rates.
- Collaborative and supportive work environment.