Description
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer.
You'll work varied shifts including Sundays from 12:00 to 16:00, Fridays from 06:00 to 10:00, and Saturdays from 18:00 to 22:00. During peak Christmas periods (weeks commencing 13th and 20th December), you may be required to work up to full-time hours.
As a Customer Assistant, you'll provide exceptional customer service, recommend and sell M&S Food products, and maintain a high level of product knowledge. You'll also use digital tools like the Sparks App and in-store devices to enhance the customer experience.
Key responsibilities include:
- Delivering five-star service at pace
- Confidently recommending and selling new food products
- Maintaining a high level of product knowledge
- Utilising digital tools to enhance the customer experience
- Contributing to a positive, high-energy store environment
- Adapting to changing demands and working across various store areas
M&S aims to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers.