Description
The DVSA plays a crucial role in maintaining safety standards on the roads, conducting tests, and overseeing vehicle-related matters in the UK. The Cloud Infrastructure team supports the infrastructure that provides the services used by colleagues across the country, with a strong focus on user experience, appropriate security, continuous improvement, and sustainability.
As an Infrastructure Engineer, you will provide second/third line IT support, acting as a middle ground between the Service Desk and dedicated SME support teams. You will help maintain and develop modern, cloud-hosted IaaS and leverage Cloud solutions such as M365, Azure, Meraki, Dynamics, Intune, Apple Automated Device Enrolment, and other technologies to continually modernise our estate.
Responsibilities include:
- Maintenance of core infrastructure services through incident and problem management.
- Drive improvements to deliver new and updated core infrastructure services, according to business and user needs to ensure maximum value is achieved from services.
- Drive automation throughout the core infrastructure estate.
- System monitoring and maintenance, monitoring servers, networks, backups, and end-user devices to ensure optimal performance and uptime.
- Deploy and configure servers, end-user device software, networking equipment, and enterprise software according to organisational standards.
- Implement and maintain security controls, monitor for threats, and ensure adherence to regulatory requirements.
- Maintain accurate documentation of infrastructure configurations, processes, and troubleshooting guides for team use.
- Management of Junior Infrastructure Engineers.
The role requires a confident communicator and team player, with a real interest in modern IT platforms, a drive for continuous improvement, a passion for delivering quality and results, and a strong willingness to continually develop and learn.
Benefits include:
- Employer pension contribution of 28.97% of your salary.
- 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King’s birthday.
- Flexible working options where we encourage a great work-life balance.