Description
We are seeking an enthusiastic and bright individual who enjoys patient contact and working in a busy, friendly, multi-disciplinary team environment to support us in the delivery of a high quality service. You will work collaboratively to assist in providing excellent receptionist and administrative services within the Neurology team at the Chalfont Centre for Epilepsy in Buckinghamshire.
The post would involve actively managing the reception area as well as support with the referral process for patient pathways, ensuring a smooth and efficient service for both the multidisciplinary team and patients, in order to deliver a high quality administration service, a positive patient experience, and excellent customer service. Both written and verbal excellent communication skills are expected.
In addition as part of your role you would be required to assist with RTT and slot utilisation for your department to meet the Trust's stringent targets. You will use the new EHRS system to collate information in time for admissions and day cases, book and reschedule appointments, retrieving information using various hospital systems, answering queries from patients, other departments and external sources as required.
Good organisational skills, flexibility and the ability to work autonomously are key attributes. The post holder must promote and contribute towards achieving the Trust's UCLH top ten objectives, and demonstrate our Trust Values, behaviours and standards.
The salary for this role is £27,106 to £28,850 a year.