Associate Director, Software Engineering

We are currently seeking an experienced professional to join our team in the role of Associate Director, Software Engineering.

Principal Responsibilities:

• Lead cloud and infrastructure strategy: target architecture, roadmaps, standards, platform adoption
• Own reliability and resilience: availability, DR/BCP, capacity planning, performance, SLOs/SLAs
• Run secure-by-design operations: IAM, network segmentation, encryption, patching, vulnerability remediation
• Drive infrastructure automation: IaC (e.g., Terraform/CloudFormation), CI/CD, configuration management, self-service tooling
• Manage hybrid environments: public cloud + on-prem, container platforms, OS/middleware lifecycle, third-party services
• Govern service operations: incident/problem/change management, runbooks, observability, cost optimisation (FinOps)
• Lead the team and stakeholders: coaching, delivery planning, vendor management, cross-functional collaboration and risk ownership

Requirements:

• Strong public cloud infrastructure setup and operations: AWS (primary); exposure to Azure, GCP, AliCloud
• Strong experience leading cloud and infrastructure engineering in enterprise environments (public cloud and hybrid)
• Hands-on IaC (e.g., Terraform) and CI/CD pipeline experience
• Proven experience in AI and machine learning, preferably in the banking or financial services industry
• Experience designing/implementing an AI platform; familiarity with Kong / Higress (or similar gateway/platform tools)
• Strong communication and stakeholder collaboration (technical and non-technical)
• Problem-solving & commitment, strong ability to develop creative solutions to complex challenges, working effectively with technical and non-technical stakeholders
• Demonstrates an AI-native mindset by applying AI-driven approaches, including coding assistants, to improve productivity, quality, and engineering best practices