Services Sales Manager, Professional Services

Job Summary

We are seeking a Services Sales Manager, Professional Services to join our team at Cloudflare. As a Services Sales Manager, you will be responsible for driving business growth by developing custom services solutions for our customers. You will work closely with our sales team, customers, and delivery teams to create comprehensive services wrappers tailored to meet each customer's unique needs.

Responsibilities

• Collaborate with Services Sales to clearly define Cloudflare's differentiated approach to Go-to-Market (GTM) services
• Gather, understand, and define customer-specific requirements and expectations for value-based outcomes in workshop-based scenarios
• Collaborate with Services Sales, Delivery, and Global Practices to construct solution proposals and Statements of Work to satisfy customer-specific scope requirements and outcome-based services
• Collaborate with Services Sales to drive business growth for Cloudflare Services in your aligned territory

Requirements

• 5+ years of proven experience in technical consulting, pre-sales, or service delivery within an IT or Cybersecurity services organization
• Self-motivated and detail-oriented
• Strong written, verbal, and presentation skills
• Demonstrated experience in discovery/scope definition workshops with cross-functional internal and customer resources to prepare current state/future state roadmaps and services proposals
• Experience working across multiple regions
• Cybersecurity experience preferred
• Experience and familiarity with using SFDC or similar CRM tools
• Cloudflare Platform experience will be an extra asset

Benefits

• Health & Welfare Benefits: Medical/Rx Insurance, Dental Insurance, Vision Insurance, Flexible Spending Accounts, Commuter Spending Accounts, Fertility & Family Forming Benefits, On-demand mental health support and Employee Assistance Program, Global Travel Medical Insurance
• Financial Benefits: Short and Long Term Disability Insurance, Life & Accident Insurance, 401(k) Retirement Savings Plan, Employee Stock Participation Plan
• Time Off: Flexible paid time off covering vacation and sick leave, Leave programs, including parental, pregnancy health, medical, and bereavement leave