Description
We are seeking a Small Format Team Member to join our team. As a Small Format Team Member, you will be responsible for providing exceptional guest service, customizing each experience, and anticipating guest needs.
Responsibilities:
- Create an Easy, Inspiring and Friendly guest experience
- Greet guests, help them find what they need, and resolve issues
- Actively support team efforts and assist peers in other areas
- Adjust to business and guest needs to deliver an easy and inspiring guest experience
- Help guests as you complete workload with minimal guest disruption
- Work in all departments to ensure sales floor is full, zoned, and in stock for guests
- Assist with truck unload process and stock product to the sales floor
- Execute adjacency changes, transitions, revisions, and sales plans for all departments
- Conduct weekly price change workload and ensure regular and promotional signing is set accurately for all departments
- Complete scans and system audit functions to ensure inventory accuracy
- Support execution of major transitions
- Maintain interior and exterior brand, including emptying garbage cans and attending to restroom cleanliness
- Accurately execute all Fills
- Process all inbound deliveries to ensure inventory accuracy
- Complete all backroom weekly audits
- Operate power equipment only if certified
- Maintain backroom organization and location accuracy
- Follow processes accurately with attention to detail
- Demonstrate a culture of ethical conduct, safety, and compliance
- Work in a safe manner at all times
- Support guest services such as back-up cashier, order pick up, and Drive-up
Requirements:
- Enjoy interacting and helping others
- Thrive in a fast-moving, highly active, and physically demanding role
- Open to working a flexible work schedule with varying hours, days, or shifts
- Capability to remain focused and composed in a fast-paced environment
- Welcoming and helpful attitude toward all guests and other team members
- Ability to communicate on multiple frequency devices and operate handheld scanners
- Work both independently and with a team
- Resolve guest questions quickly on the spot
- Attention to detail and follow multi-step process
Benefits:
- Competitive benefits from financial and education to well-being and beyond