Description
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest growing retailer. We're seeking passionate individuals who take pride in their knowledge of M&S Food products and are ready to deliver five-star service at pace.
Responsibilities:
- Provide exceptional customer service, ensuring customers feel valued every time they shop with us
- Confidently recommend and sell our newest food products to customers
- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Contribute to a positive, high-energy environment, supporting colleagues in delivering a seamless customer experience
- Adapt to changing demands of the retail environment, working across various areas of the store
Requirements:
- Be aged 18 or over
- Ability to work through the night and flexible hours, including evenings and weekends
- Digital confidence and ability to use digital tools
- Strong communication and interpersonal skills
Benefits:
- Competitive hourly rate
- Unsocial premium of £3.00 per hour for hours worked between 22:00-06:00
Working Hours:
- Wednesday 21:00-01:00
- Thursday 21:00-01:00
- Friday 21:00-01:00
- Saturday 21:00-01:00
Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.