Teller (Type 2) RBWM

We are seeking a Customer Service Representative to join our team in Yeovil.

As a Teller (Type 2) RBWM, you will provide exceptional face-to-face customer service in a timely manner, whilst working in a fast-paced busy Branch environment and adhering to our policies and procedures.

Your main responsibilities will include:

• Providing exceptional face-to-face customer service
• Processing a wide range of transactions, whilst maintaining a high degree of accuracy
• Educating customers around HSBC self-service devices and alternative digital banking platforms
• Collaborating as part of the dynamic Branch team and actively seeking to improve workflows and processes

To be successful in this role, you will need to demonstrate:

• Excellent communication skills
• The ability to take ownership of customer enquiries through to resolution
• Resilience to a continuously changing environment

In return, we offer an attractive minimum starting salary of £25,000 based on 35 hours per week, plus an annual discretionary performance bonus.

Benefits include:

• Over six weeks' holiday
• Perks at Work Benefit with access to 30,000+ national & local employee discounts
• Market-leading employer Pension contribution
• BUPA Healthcare
• Life Assurance, equivalent to four times your annual salary
• Access to a flexible benefits platform
• Sharesave schemes