Implementation Consultant

Job Overview

As an Implementation Consultant at Stripe, you will manage the full onboarding cycle for mid-market and enterprise companies from contract signing through launch. You will develop and manage integration architecture, change management strategy, and timelines.

Responsibilities

• Manage the full onboarding cycle for mid-market and enterprise companies from contract signing through launch.
• Develop, manage, and implement a customer's integration architecture, change management strategy, and timeline.
• Collaborate with Sales, Technical Services, Product, and Engineering teams to ensure a successful transition for clients.
• Engage with Product and Engineering teams to drive product strategy for large users.
• Work with teammates on strategic projects to improve and scale implementation processes and team operations.

Requirements

• 4+ years of experience working with strategic customers on technology solutions.
• Ability to understand complex business requirements and craft tailored solutions.
• Quick learner with the ability to explain technical concepts to Stripe's largest customers.
• Proven project management skills and strong critical thinking abilities.
• Experience identifying and solving internal process inefficiencies.
• Superior verbal and written communication skills.
• Ability to operate independently in a highly ambiguous and fast-paced environment.

Preferred Qualifications

• Prior experience at a growth-stage Internet/software company.
• Experience in the payments industry.
• Knowledge of APIs.
• Knowledge of SQL.