Director of Sales- Trellis

ShipMonk isn't just a 3PL , we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more.

Trellis is a new, incubated business within ShipMonk, focused on modernizing transportation, carrier management, and shipping operations for small and mid-sized businesses. As the Director of Sales, you will own Trellis's go-to-market motion from the ground up, shaping what Trellis sells, how it sells, and to whom.

The Role

• Build sales from scratch, driving early customer acquisition and acting as a player/coach
• Define initial ICPs, buyer personas, and use cases in partnership with the General Manager and Product team
• Translate early customer learnings into repeatable sales motions
• Interface with Pricing to drive profitability on new revenue
• Help define Trellis's value proposition, positioning, and ROI narrative as the product evolves

Experience & Background

• Significant experience in the transportation, logistics, or supply chain industry
• Proven success selling to an audience with a wide range of industry knowledge
• Experience selling complex, operationally driven solutions
• Prior experience in early-stage, build-as-you-go, or entrepreneurial environments strongly preferred

Mindset & Style

• Founder mentality: taking ownership, moving fast, and figuring things out
• Comfortable with ambiguity and evolving product definitions
• Hands-on, roll-up-your-sleeves approach
• Customer-obsessed and curious
• Collaborative, low-ego partner who works well across functions

What Success Looks Like

• Closing Trellis's early lighthouse customers
• Defining Trellis's core ICPs and GTM strategy
• Influencing product direction based on real customer feedback
• Building a repeatable early sales motion
• Positioning Trellis to scale into a broader sales organization