Staff Product Manager, Consumer Money - Consumer Banking

At Gusto, we're on a mission to grow the small business economy.

We handle the hard stuff , payroll, health insurance, 401(k)s, and HR , so owners can focus on their craft and their customers.

As a Staff Product Manager, Consumer Money - Consumer Banking, you will own core Wallet experiences and work at the intersection of payroll and consumer banking.

Responsibilities

• Own roadmap initiatives spanning Gusto financial services, helping workers make financial progress across spending, saving, credit, and money management.
• Ship consumer banking experiences across the customer lifecycle - onboarding and activation, everyday usage, retention and engagement, and customer support - on all surfaces a customer wishes to engage.
• Take responsibility for the business outcomes of your workstream as a true owner.
• Be the fintech infrastructure and payments expert that reliably untangles complexity and ships durable systems.
• Use Gusto's unique position in the payroll ecosystem to build consumer features that can only be built at the origination of income.
• Deeply understand our customers, particularly hourly and salaried workforces to craft product narratives and help create real financial progress.
• Get in the trenches with cross-functional teams spanning Product, Engineering, Design, Data, Risk, Compliance, Legal, and Ops to ship resilient, compliant, and delightful products.
• Evaluate and execute opportunities with external vendors (e.g., issuing banks, card processors, banking infrastructure providers) to deliver reliable, integrated experiences.
• Measure what matters , define KPIs around activation, funding, engagement, and retention, and use data to drive prioritization, learning, and iteration.

Requirements

• Has 7+ years of product management experience, with directly related product management work in accounting, financial software, or an adjacent domain.
• Has familiarity with AI tools and comfortable using AI tools, including prototypes to accelerate the development lifecycle.
• Is data oriented and experienced using data to inform decisions and track outcomes.
• Brings meaningful familiarity with accounting concepts (journal entries, reconciliation flows) and can ramp quickly into the accounting product space.
• Is comfortable facing ambiguous problems.
• Is able to wear multiple hats, for example conducting user research, forecasting product adoption or prototyping a new feature all in the same week.
• Can understand not just how an individual feature works, but how it fits into the broader accounting system.
• Is comfortable working through detailed workflows, edge cases, data mappings, ledger concepts, and controls needed for accountant confidence.
• Should have strong frameworks/foundations to meaningfully prioritize and deliver on customer needs and business outcomes.

Salary

• $152,000/yr to $190,000/yr in Denver
• $184,000/yr to $230,000/yr for San Francisco & New York

Benefits

• Competitive base pay
• Benefits
• Equity (RSUs)

Work Environment

• Hybrid work environment in New York, NY or San Francisco, CA