Site Reliability, Staff

You are an experienced people manager and technical leader with a strong background in Linux operations and Site Reliability Engineering. You will lead and manage a 24x7 L1 Linux Engineering / SRE team operating in rotational shifts, owning hiring, onboarding, performance management, coaching, and career development for L1 engineers. You will also own L1 production support operations for Linux systems in a 24x7 environment, acting as the first leadership escalation point during major production incidents.

Responsibilities:

• Leading and managing a 24x7 L1 Linux Engineering / SRE team
• Owning hiring, onboarding, performance management, coaching, and career development for L1 engineers
• Owning L1 production support operations for Linux systems in a 24x7 environment
• Acting as the first leadership escalation point during major production incidents
• Ensuring adherence to SLAs, OLAs, and operational KPIs
• Providing technical oversight across Linux OS, bare metal and virtualized platforms, and monitoring/logging systems
• Driving automation adoption using Ansible, Bash, and Python
• Defining and maintaining SOPs, runbooks, escalation procedures, and documentation

Requirements:

• 10–14+ years of experience in IT Infrastructure, Linux Operations, or SRE
• 4–6+ years of people management experience, preferably managing 24x7 support teams
• Strong hands-on background in Linux system administration and production support
• Experience with incident management, on-call models, and rotational shifts
• Advanced knowledge of Linux OS internals
• Experience with virtualization platforms (VMware, KVM, OpenStack, oVirt)
• Knowledge of monitoring and logging tools (e.g., Nagios, ELK)
• Experience with automation and configuration management (Ansible)
• Scripting skills in Bash and/or Python

Benefits:

• Opportunity to lead mission-critical, large-scale Linux and SRE operations
• High visibility role with exposure to senior leadership and engineering stakeholders
• Ability to shape operational strategy, automation, and reliability practices
• Strong focus on career growth, learning, and leadership development