Description
Join M&S as a Customer Assistant in our Food section at the Metro Centre, Gateshead. As a frontline team member, you'll provide exceptional customer service, work effectively under pressure, and drive sales growth.
Working hours include early mornings, Sundays, and potential full-time hours during peak periods (13th and 20th December).
Key responsibilities:
- Deliver outstanding customer service, ensuring customers feel valued
- Confidently recommend and sell M&S Food products
- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Contribute to a positive team environment, supporting colleagues to meet customer demands
- Adapt to changing store demands, working across various areas as needed
As a Customer Assistant, you'll need to be digitally confident, resilient, and able to work in a fast-paced environment. If you're a team player with excellent communication skills and a passion for delivering exceptional customer experiences, we'd love to hear from you.
M&S is committed to creating an inclusive organisation, valuing diversity and equal opportunities.