Description
Stripe's Global Business Services' Commercial Solutions team is looking for a Commercial Solutions Program Manager to own the end-to-end programmatic development of commercial and GBS launch readiness programs that drive revenue for Stripe.
Programs have a large scope and/or impact in nature, including owning the development and support of first-of-its-kind commercialization efforts, ongoing program support (pre to post-launch), custom deal support related to the program, ownership of related enablement and communications, as well as acting as a change agent across the business.
You will be responsible for the end-to-end management of commercial and/or GBS launch readiness programs, driving cross-organizational alignment through the delivery of related outputs.
This role requires a background in program management and commercial program experience, change management, a strong understanding of and experience in scaling global, cross-organizational mechanisms.
Responsibilities
- Independently lead large scale, cross-functional commercial or GBS launch readiness programs that have Stripe-wide impact, often first-of-their-kind programs and initiatives
- Manage and lead a highly complex program/s which require considerable resources and high levels of complex functional and technical integration and knowledge
- Support the commercial program deal motion, partnering with Deal Pricing and/or Deal Strategy Strategists, sellers, and internal stakeholders to create custom commercial approaches
- Work cross-functionally with sales teams, sales leaders, services/support teams, product teams, and cross-functional teams to develop, launch, and scale the commercial program (continuously evolving the ways Stripe goes to market) to support commercialization efforts
- Identify, surface, and action systemic, broad issues and gaps, proposing holistic solutions to address root causes
- Navigate, and propose creative solutions, through complex programmatic problems at scale across Go-To-Market and Stripe
- Partner with cross-functional teams such as Legal, Finance, Accounting, Service Teams, Product Teams, etc to resolve and remove internal blockers
- Act as liaison within Sales, Deal Pricing and Deal Strategy Strategists, and other stakeholders for custom elements
- Facilitate meetings, working sessions, and exercises that assist the leadership team in optimizing effectiveness amongst themselves and across the organization in general
- Advocate on behalf of a position and quickly gain cross-functional alignment on the position
- Quickly build credibility and trust with internal stakeholders
- Lead projects to solve existing commercialization issues
Minimum requirements
- BA/BS degree in Business, Technology, Finance, or Economics
- 10+ years of experience in program management/commercial strategy/economics/deal management/pricing with experience owning program strategy or business operations
- 5+ years of direct commercial pricing model program management skills/knowledge/experience/deal management, and/or oversight
- Experience driving cross-team mechanism development end to end (ideation, planning, execution, launch, post-launch support)
- Experience working in ambiguous, quickly scaling environments, comfortable with high-agency
- Experience engaging with senior executives on high priority initiatives, as well as the ability to work effectively across internal and external organizations
- Be able to articulate and understand business strategy at the C-Suite level to gain credibility and advise organizations on how best to achieve their business goals through the use of commercial programs
- Strong written and verbal communication, presentation, negotiation, and project management skills
- Establish credibility and maintain working relationships with internal stakeholders involved with commercial constructs (Legal, Finance, Accounting, etc.)
- Experience presenting data and metrics to senior leadership to report on metrics
- Strong ability to advocate for a position even in the face of pushback
Preferred qualifications
- Direct commercial construct launch oversight and experience
- Payments industry experience
- MBA degree in Business, Technology, Finance, or Economics
- Possess PgMP or PMP certification