People Operations & Workplace Experience Specialist

About the Role

We are looking for a People Operations & Workplace Experience Specialist to join our team in Berlin. This role sits at the intersection of People Operations and Workplace Experience for our Paris/Berlin/Barcelona office. You will act as a critical "boots on the ground" partner, ensuring core HR operations for the EMEA team run smoothly while helping build a strong, engaging in-office culture during a period of rapid growth for EMEA.

Responsibilities

• Own onboarding and offboarding end-to-end, ensuring a seamless employee experience
• Serve as the primary POC for HR inquiries; manage ticketing system with timely, high-quality responses
• Maintain accurate HRIS and payroll data (incl. EOR), run audits, and manage data changes
• Support payroll processes, including commissions and bonuses by auditing inputs and resolving discrepancies
• Administer benefits programs and support ongoing rollout; ensure compliance with the relevant regulations for the markets that you are supporting.
• Oversee day-to-day office operations (supplies, vendors, access, equipment, general upkeep)
• Act as a front-of-house presence: greet visitors, manage deliveries, coordinate with building management
• Support and execute employee engagement initiatives (events, monthly celebrations, quarterly offsites)
• Help build and scale a strong in-office culture as the office grows
• Identify inefficiencies in manual workflows and drive process documentation, improvements, automation and AI
• Gather employee feedback (surveys, onboarding check-ins, day-to-day interactions) and translate it into action

Requirements

• Foundational Generalist experience in People Operations / HR in a high-growth, fast-paced environment
• Passion for culture and team building, with experience bringing people together
• Strong working knowledge of local HR practices, particularly benefits and compliance
• Hands-on, detail-oriented operator who is comfortable owning admin-heavy workflows
• Experience supporting payroll processes (incl. variable comp like commissions/bonuses)
• Confident managing ambiguity and building processes from scratch

Preferred Skills

• Proficiency with a startup tech stack – Slack, Zoom, Lattice, Atlassian (Jira/Confluence), Google suite
• Familiarity with various HRIS, EOR, or payroll platforms (BambooHR, Deel, etc.)
• Exposure to workplace experience/office operations in a hybrid environment