Description
GovTech is the lead agency driving Singapore's Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government's capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.
We are seeking a Principal Platform Infrastructure Engineer to join the Operations Engineering Practice (OEP) at the Government Technology Office (GTO). The Principal Platform Infrastructure Engineer role is a senior technical leader responsible for establishing, evolving, and scaling an operations engineering practice area across the organization.
Responsibilities:
- Practice Leadership: Define and maintain the vision, strategy, and roadmap for the assigned Operations Engineering practice area. Establish organizational standards, policies, frameworks, and reference architectures.
- Technical Leadership: Serve as the organization's subject matter expert for the assigned practice area. Provide technical guidance on complex operational and reliability challenges.
- Capability Development: Design and deliver capability-building initiatives across engineering teams. Create training materials, workshops, and communities of practice.
- Adoption and Transformation: Partner with engineering teams to drive adoption of standards and best practices. Facilitate improvement initiatives across multiple domains and business units.
- Strategic Initiatives: Lead cross-functional programs that improve reliability, resiliency, and operational maturity.
What Success Looks Like:
- Deliver measurable improvements in reliability and service availability, operational efficiency, reduction of manual toil, incident response effectiveness, observability, engineering productivity, operational maturity, and adoption of standard operating practices.
- Influences hundreds of engineers across multiple teams. Operations engineering standards and practices adopted organization-wide.
Requirements:
- 10+ years of experience in infrastructure, platform engineering, site reliability engineering, or related disciplines.
- Deep expertise in at least one operational excellence domain such as Incident Management, Observability, Automation Engineering, Resiliency Engineering, AIOps, or Service Reliability Engineering.
- Experience designing and operating large-scale production systems.
- Strong understanding of cloud platforms, automation, monitoring, and operational practices.
Preferred Qualifications:
- Experience establishing engineering standards or practices at scale.
- Experience building communities of practice.
- Experience developing training, capability-building, or workforce transformation initiatives.
Benefits:
- Generous leave benefits
- Flexible work arrangements
- In-house and external learning and development opportunities