Description
Mejuri is a modern fine jewelry retailer that reimagines what fine jewelry can be. The Floor Lead plays a pivotal role on the store leadership team, driving store success by upholding customer service standards, fostering team development, and ensuring daily operations run smoothly.
Responsibilities:
- Provide exceptional customer service and uphold Mejuri's values
- Drive sales performance and achieve Key Performance Indicators (KPIs)
- Manage inventory, participate in inventory counts, and ensure efficient order fulfillment
- Maintain store organization, cleanliness, and visual merchandising standards
- Support team development, onboarding, and employee relations
Requirements:
- Experience in a high-volume retail environment
- Excellent organization and analytical skills
- Critical thinking ability
- Physical requirements: ability to stand for 8 hours, lift up to 50 lbs
- Must be able to work evenings, weekends, and holidays
Benefits:
- Paid sick days
- Monthly retail bonus program
- Regular feedback via performance reviews
- Robust in-house retail learning program
- Generous product discount