Afro Hair Specialist

Diversity matters at Lush, where we're building a brand that represents the people of the world.

As an Afro Hair Specialist in our Hairlab department, you'll be part of a team that celebrates diversity and inclusivity.

Key Responsibilities

• Hold a minimum SVQ/NVQ Level 2 in Hairdressing or equivalent experience
• Have a minimum of 2 years of experience with running a column, or be able to demonstrate why you should be considered
• Possess an established local client base (beneficial but not essential)
• Present up-to-date skills and techniques in Afro hairdressing, including protective styling, blow-outs, and silk pressing
• Understand how to care for and maintain Locs
• Be excited to enhance natural Afro hair textures with Lush specialist products
• Provide exceptional customer service, including careful communication and consultations
• Maintain an organised and punctual approach to salon life
• Be professional, client-focused, and open-minded to receiving further training

Skills, Knowledge & Expertise

• Learn and provide Lush HairLab services, including consultation, product choices, hair washing, cutting, and styling
• Collaborate with clients to carve out their true hair identity
• Educate clients on how to create styles and effects at home
• Contribute to and maintain a supportive working environment through effective communication
• Maintain standards of personal and workspace presentation, cleanliness, and hygiene
• Assist with retail sales and consultations on the shop floor
• Support shops and attend events to promote new hair care product or service launches
• Use specialist skills and knowledge to support the Lush PR team

Benefits

• Guaranteed base salary of at least £28,000 per year
• 15% commission on all services performed, paid monthly
• Bonuses based on salon performance
• One-to-one time with clients
• Wear your own clothes
• Holiday allowance
• 50% discount on Lush products and spa treatments
• Profit-based bonus
• Complimentary spa treatment
• Pension scheme
• Paid day off for your birthday
• Cycle to work scheme
• Discounted rail and bus season tickets
• Employee assistance programme
• 6 months' full pay for parental leave
• Enhanced paternity leave
• Flexible working
• Access to employee-led Community Networks