Description
The Commercialization Director will provide strategic and commercial leadership across the Financial Institutions franchise, covering banks, broker-dealers, FinTechs and regulated payment companies.
Reporting to the Managing Director, the role offers significant exposure and the opportunity to shape regional and Group strategy.
The Director will enhance the effectiveness of Sector Heads by clarifying business appetite, developing systematic client content and market-facing strategies, and mobilizing partners around priority growth opportunities.
Accountabilities
- Business Appetite and Strategic Enablement , 30%
- Translate regional and Group strategy into clear sector priorities, opportunity themes and commercial choices with Sector Heads.
- Define and refine appetite for priority clients, business models, products, use cases and payment flows.
- Develop evidence-based proposals to address appetite constraints, balancing commercial potential with risk, controls and implementation requirements.
- Create playbooks and decision frameworks that enable consistent execution and escalation.
- Challenge established approaches constructively and identify innovative ways to unlock cross-sector growth.
- Systematic Client Content and Market-Facing Strategy , 30%
- Design a structured content framework covering sector narratives, client needs, use cases, credentials, solutions and proof points.
- Create modular client-facing materials for strategic conversations, pitches and relationship reviews.
- Maintain clear ownership and refresh cycles so content remains accurate, differentiated, compliant and consistent.
- Use client feedback and market intelligence to refine messaging, identify white-space opportunities and shape campaigns.
- Coordinate external engagement across thought leadership, events, targeted outreach and senior client dialogue.
- Sector Proposition and Commercial Insights , 20%
- Maintain an integrated view of sector needs and the franchise proposition across relevant products and capabilities.
- Act as the sector alignment point for gathering client and commercial requirements and developing robust business cases for new product capabilities.
- Synthesize regulatory, competitive, technological and client trends into actionable insights for Sector Heads.
- Identify proposition gaps and coordinate scalable responses across Product, Operations and other partners.
- Provide portfolio insight, points of view and briefing materials that support client prioritization and senior market engagement.
- Governance, Cross-Functional Mobilization and Operating Rhythm , 20%
- Maintain a disciplined operating rhythm with clear priorities, owners, dependencies and escalation paths.
- Frame balanced recommendations that connect commercial opportunities with risk, legal and regulatory requirements.
- Drive approved appetite and proposition changes through implementation, adoption and impact tracking.
- Provide concise management information while preserving clear accountability for client execution, risk ownership and governance decisions.
Director Expectations
- Manage a business function, providing significant input to function-wide strategic initiatives.
- Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects.
- Lead organisation-wide projects and act as a deep technical expert and thought leader.
- Train, guide and coach less experienced specialists.
- Provide expert advice to senior functional management and committees.
Measures of Success
- Clearer business appetite that supports sustainable growth and timely resolution of priority constraints.
- Meaningful contribution to regional and Group strategy and scalable commercial priorities.
- Strong adoption of systematic client content and differentiated market messaging.
- Improved strategic client conversations, campaigns and proposition outcomes.
- Effective cross-functional mobilization, with positive stakeholder feedback and timely delivery.
- Demonstrable commercial impact alongside sound risk, governance and control outcomes.
Experience and Capabilities
- Extensive experience in Financial Institutions, transaction banking, payments, sector strategy or proposition development.
- Strong knowledge of banks, broker-dealers, FinTechs and regulated payment companies.
- Proven ability to evolve business appetite and turn complex commercial, risk and regulatory issues into practical growth frameworks.
- Strong track record in client propositions, market-facing strategy, thought leadership and reusable content.
- Innovative and commercially minded, with the confidence to challenge convention.
- Highly collaborative and influential, able to align diverse stakeholders.
- Sound judgement and the ability to balance growth ambition with effective risk management, governance and controls.