Supply Chain Manager, Planning & Fulfillment

Greenlight is seeking a Supply Chain Manager, Planning & Fulfillment to build the demand planning, inventory management, and 3PL fulfillment infrastructure.

The ideal candidate has planned physical goods across D2C, marketplace, and retail channels at a growth-stage consumer hardware or CPG company, has personally set up and managed a 3PL relationship, and is comfortable creating structure in areas that do not yet have mature ownership.

Your day-to-day:

• Own Greenlight's hardware demand plan: build and maintain Greenlight’s supply chain forecast
• Lead consensus planning and support inventory allocation decisions with GTM, Marketing, Finance, and Ops
• Convert the demand plan into a time-phased, BOM-level supply plan
• Own Amazon FBA inventory health
• Serve as the day-to-day operational owner of our 3PL relationship
• Define and enforce SLAs and KPIs with our 3PL
• Own the item master, BOM, kit SKU configuration, and packaging specifications of Greenlight’s hardware portfolio
• Partner with Retail/GTM on new channel onboarding
• Partner with cross-functional teams to maintain the supply chain KPI suite
• Champion automation of manual workflows
• Support Accounting during month-end close
• Document the processes you build as SOPs and runbooks

What you'll bring to the team:

• 5–8+ years in supply chain planning, inventory management, or logistics operations for physical consumer products
• Hands-on demand planning experience
• Working knowledge of MRP/BOM-based supply planning
• Direct experience managing the day-to-day of a 3PL
• Experience managing retail EDI workflows
• Strong analytical and modeling skills
• Process-oriented mindset with a demonstrated track record of driving change through processes that scale
• Excellent communication skills
• Comfort navigating ambiguity and creating structure where none exists

Work perks at Greenlight:

• Medical, dental, vision, and HSA match
• Paid life insurance, AD&D, and disability benefits
• Traditional 401k with company match and Roth IRA
• Unlimited PTO
• Paid company holidays and pop-up bonus holidays
• Professional development stipend
• Mental health resources
• 1:1 financial planners
• Fertility healthcare
• 100% paid parental and caregiving leave
• Flexible WFH
• Fully stocked kitchen, catered lunches, and occasional in-office happy hours
• Employee resource groups