Senior Project and Change Management Manager (Quản lý Cấp cao Dự án & Chuyển đổi)

Prudential’s purpose is to be partners for every life and protectors for every future.

The Senior Project and Change Manager is responsible for the end-to-end delivery of the Finance and Actuarial program, including the Future Finance Program (FFP), planned for at least 2026 and 2027.

Job Responsibilities

Project Management & Delivery

• Lead the planning, execution, monitoring, and closure of FFP initiatives in accordance with Prudential project management standards and governance.
• Develop and maintain detailed project plans, milestones, dependencies, and delivery timelines.
• Ensure delivery is achieved within approved scope, budget, and agreed timeframes.

Governance, Risk & Control

• Establish and maintain effective project governance, including change control, the management of assumptions, issues, dependencies, and escalation processes to support effective governance and delivery.
• Proactively identify delivery risks and issues, recommend mitigation actions, and escalate where required.
• Ensure compliance with internal projects, financial, and risk management controls.

Stakeholder Management

• Act as the central coordination point between local teams and Group FFP stakeholders.
• Facilitate project forums, workshops, and progress reviews.
• Provide clear and timely communication to senior stakeholders on project status, risks, and outcomes.

Financial & Benefit Management

• Track project expenditure against approved funding and support cost governance and reporting.
• Define, track, and report on benefit realization, including efficiency gains, productivity improvements, and qualitative benefits.
• Support transparent reporting for cross-charge and Group funding purposes.

Change & Implementation

• Drive delivery of process improvements, analytics enhancements, and governance uplift initiatives.
• Ensure deliverables are operationally embedded and sustainable post-implementation.

Reporting & Documentation

• Prepare structured project updates, dashboards, and management reports.

Job Requirements

Experience

• Significant experience as a Senior Project/Program/Change Manager delivering transformation or change initiatives, preferably within financial services or insurance.
• Experience working on regional or Group-funded programs is an advantage.
• Proven track record of delivering under time and resource constraints.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• Formal project management certification is preferred but not mandatory.

Knowledge and skill

• At least 5 years of experience managing big, complex, cross-functional change management initiatives.
• Good knowledge and hands-on experience in project and program management methodology and techniques.
• Good understanding of the wider objectives of the program.
• Ability to work positively with a wide range of individuals involved in program management.
• Strong leadership, communication, and management skills.
• Good knowledge of budgeting and resource allocation procedures.
• The ability to find innovative ways to resolve problems.
• Good knowledge of the financial services life insurance industry is a plus.

Competency

• Leadership Capability Model – Advanced level.
• English – speaking and writing – Advanced level.