Description
We are seeking an Operations Analyst in New York with a hybrid work schedule.
The Operations Analyst supports the Private Capital broking teams throughout the policy lifecycle and also assists with surplus lines compliance filing preparation. As a member of the Private Capital Operations team, the candidate coordinates with brokers and various cross-functional departments to ensure all best practices are followed, and service-level agreements are met according to internal standards.
Key Responsibilities:
- Provide support to brokers, operations, finance, legal, and compliance teams throughout policy lifecycle.
- Apply knowledge of insurance rules and regulations in each state and insurance products Howden Private Capital offers, as well as general insurance best practices to review and validate policy information.
- Complete carrier and state surplus lines forms, applying policy information, checking for accuracy, and returning completed form to clients, Howden brokers, or insurers/MGAs, as applicable.
- Collaborate with broking teams to compile and organize relevant surplus lines filing documentation for each policy.
- Reconcile financial information on policies, including premiums, taxes, and fees, to ensure accuracy prior to filing.
- Prepare and submit surplus lines filings with state surplus lines authorities in accordance with applicable regulatory deadlines and requirements.
- Monitor changes in state surplus lines filing requirements and update internal processes accordingly.
- Follow up with clients and insurers to satisfy policy conditions during post-bind, closing, and post-closing processes to ensure file completeness.
- Review and negotiate client Non-Disclosure Agreements (NDAs).
- Draft and distribute NDA Joinder Agreements to insurers, and Non Reliance Letters (NRL's) to Due Diligence providers.
- Ensure data accuracy, including adhering to Quality Assurance requirements validating accuracy of systems entries, and keeping files up to date when accounts are bound or lost.
- Perform KYC checks on prospective clients.
- Develop an understanding of internal standards as well as regulatory requirements to adhere to compliance requirements.
- Respond promptly to customer needs and solicit customer feedback to improve service.
- Other duties and projects as assigned.
Qualifications:
- 1-5 years’ experience.
- General understanding of insurance and surplus lines rules and requirements preferred.
- Bachelor’s Degree or relevant experience.
- Excellent attention to detail.
- Ability to prioritize, multi-task, and meet deadlines in a fast-paced environment.
- Ability to effectively collaborate and communicate with all levels of an organization.
- Proficient Microsoft Office skills including Word, Excel, PowerPoint, Visio, and Outlook.
What You Will Gain:
This role offers direct exposure to transaction workflows and broker activity, with the opportunity to build expertise in broking operations, client onboarding, surplus lines compliance and deal execution within a rapidly growing platform.
Compensation and Benefits:
The expected base salary range for this role is $70,000 - $85,000; actual base salary will be determined based on factors including candidate experience and work location.
In addition to a competitive base salary, employees are eligible to receive a discretionary bonus.
Howden also offers a variety of benefits and programs, subject to eligibility, including:
- Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts
- 401(k) retirement plan
- Flexible Paid Time Off and paid parental leave
- Life and Disability insurance