Description
We are seeking an Electronic Health Record Systems Trainer to design, deliver and develop digital training courses for Trust staff and other stakeholders. The successful candidate will provide proactive support and advice on the development of digital skills and the use of digital systems within the workplace.
The Trust's strategic focus is on creating a digital environment that simplifies processes, enhances collaboration, and ensures that staff can focus on delivering high-quality care without being burdened by unnecessary administrative tasks or inefficient systems.
The Electronic Health Record (EHR) support services within the Digital division are aligned to establish a more integrated team to improve collaboration and communication between the EHR facing teams and as a result improving the quality of support provided to our frontline staff.
Key responsibilities include:
- Designing, delivering and developing digital training courses
- Providing proactive support and advice on digital skills and systems
- Creating management reports and analysing training statistics and feedback
- Developing training materials, including lesson plans, Quick Reference Guides (QRGs), presentations and handouts
- Delivering training to individuals and class groups of varying sizes, face-to-face and remote
The post is permanent, full-time, Band 5, with a salary of £33,677 to £40,996 a year, including 5% Fringe HCAS.
The ideal candidate will have:
- Degree level qualification or equivalent relevant experience
- Demonstrable experience in a customer service or digital support role
- Experience of delivering training to individuals and class groups of varying sizes, face-to-face and remote
- Experience of developing training materials
- Experience of creating management reports and analysing training statistics and feedback