Description
WGU is looking for a Senior UX Designer who can turn complex problems into thoughtful, intuitive digital experiences.
The team is shifting its focus from smaller UX updates toward bigger opportunities that can meaningfully improve experiences for WGU and its students. You’ll help shape new experiences and offerings while continuing to enhance existing features, bringing a research-driven, collaborative, and iterative approach to the work.
Responsibilities
- Lead UX and UI design for new and existing web experiences, moving from early concepts and rough designs through prototypes and high-fidelity solutions.
- Conduct early user research to understand problems, uncover user needs, and inform design direction.
- Rapidly prototype and test different design approaches with users, incorporating feedback into subsequent iterations.
- Create user-centered designs in Figma for web experiences across mobile and desktop.
- Partner with web operations, testing, creative, marketing, WGU colleges, and corporate teams to develop experiences, tests, and personalizations.
- Apply accessibility, UX/UI, and mobile-first design best practices, maintaining current knowledge of accessibility standards.
- Present designs to stakeholders, guide design decisions, and collaborate across teams to move work forward.
Requirements
- 4+ years of experience with UX design.
- 4+ years of experience with design software such as Figma.
- Bachelor’s Degree in a related field required.
- Strong experience designing and working through rough concepts to high-fidelity designs.
- Experience conducting user research, testing designs, and working through prototypes with users.
- Demonstrated understanding of UX and UI standards, mobile web design, accessibility, and user-centered design.
- A portfolio demonstrating relevant UX/UI design work.
Nice to Have
- Knowledge of CMS systems such as AEM.
- 4+ years of in-house or agency experience as a UX/UI designer with a focus on web experiences.
- Experience or interest in AI.
What to Expect
- Provide a portfolio link with your application.
- Meet virtually with the hiring manager.
- Participate in an additional virtual interview round with the team.
- Attend an onsite interview and walk through work you have completed with a small group.
Benefits
- Medical, dental, vision, telehealth and mental healthcare
- Health savings account and flexible spending account
- Basic and voluntary life insurance
- Disability coverage
- Accident, critical illness and hospital indemnity supplemental coverages
- Legal and identity theft coverage
- Retirement savings plan
- Wellbeing program
- Discounted WGU tuition
- Flexible paid time off for rest and relaxation with no need for accrual
- Flexible paid sick time with no need for accrual
- 11 paid holidays
- Other paid leaves, including up to 12 weeks of parental leave