Description
We are seeking a Customer and Trading Manager - Convenience to join our team at Sainsbury's Supermarkets Ltd, Clacton-on-Sea, Essex.
As a Customer and Trading Manager, you will be responsible for the day-to-day running of the store, often being the only manager on site with accountability for the full shop. You will work closely with a small team of managers to ensure the store runs smoothly every day.
Key responsibilities include:
- Working closely with a small team of managers to ensure the store runs like clockwork every day
- Taking responsibility for the day-to-day running of the store, often being the only manager on site with accountability for the full shop
- Working alongside a team to complete all tasks, ensuring customers are served efficiently and safely
- Managing performance and capability, conducting disciplinaries, and ensuring scheduling and pay are accurate
- Helping another store occasionally, where we have close-knit networks of convenience stores
To be successful in this role, you will need:
- Previous line management responsibilities in a fast-paced, operational environment
- Experience of leading a team in a fast-paced, customer-facing environment
- Operational leadership skills, with the ability to take responsibility for store operations in the absence of more senior managers
- A track record of delivering brilliant customer service and coaching colleagues to do the same
- Demonstrated success in meeting or exceeding KPIs
We offer a range of benefits, including:
- Salary from £31,700 pro rata
- Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% discount off at Sainsbury's every Friday and Saturday
- Annual bonus scheme based on our and your performance
- Free food and hot drinks provided for colleagues in all our stores
- Generous holiday entitlement, maternity, and paternity leave
- Pension - we'll match 4-7.5% of your pension contributions
- Sainsbury's share scheme - build up an investment at discounted rates
- Wellbeing support - access to emotional support, counselling, legal, and financial advice
- Colleague networks - link with like-minded people to help fulfil your potential
- Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI
We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us.