Enterprise Solutions Engineer - Saudi Arabia

As a Solutions Engineer, you'll work as part of a driven team to unlock the full potential of our voice AI platform for a growing customer base. Your mission is to efficiently scale our technical solutions to many enterprise customers, both directly and by improving our internal processes and supporting our sales teams.

Responsibilities:

• Collaborate strategically with Account Executives to enhance the technical aspects of the sales process.
• Work directly with technical contacts from our customers and prospective customers to provide bespoke support and architect solutions.
• Craft compelling technical demonstrations that clearly communicate our product's value proposition.
• Create technical enablement resources that amplify our sales team's effectiveness and technical fluency.
• Build self-service tools and documentation that empower customers to implement solutions independently.
• Identify opportunities to productize common integration patterns or features, and work with our product teams to make these real!

Requirements:

• Passionate about AI, technology, and ElevenLabs products.
• Enjoy working directly with customers, iterating on solutions, and providing tailored support.
• Talent for identifying patterns that can be standardized and scaled.
• Strong empathy for customers, sales, and product teams.
• Strong technical background to help customers architect integration between our solutions and their existing solutions.
• Experience working with customers.
• Proficiency in Python, with a deep understanding of software development, software architecture, and common integration patterns.
• Excellent communication skills with the ability to adapt messaging to different audiences.

Location: This role is remote-first, so it can be executed from anywhere in Saudi Arabia, with a preference for Riyadh. Regular travel for customer onsites is expected. Fluency in English and Arabic and a deep understanding of the regional and cultural nuances are required.