Product Quality Engineer II

Join Razer's global mission to revolutionize gaming as a Product Quality Engineer II.

You will ensure products meet required quality and reliability standards throughout development and mass production.

Product Quality & Reliability Qualification

• Execute quality and reliability qualifications for new product introductions (NPI)
• Ensure all tests, coverage, and reliability assessments meet defined standards
• Support milestone readiness through structured quality reviews

Data Analysis & AI-Supported Quality Improvement

• Analyse test data, failure trends, and product performance metrics
• Use AI/ML-driven tools to enhance defect detection and predictive risk analysis
• Generate dashboards and reports to support decision making

Issue Resolution & Root-Cause Analysis

• Work with Engineering to perform detailed failure analysis and drive corrective & preventive actions (CAPA)
• Participate in structured problem-solving activities
• Ensure timely containment and resolution of quality issues

Process & Documentation Management

• Maintain and update quality test plans, process documentation, and qualification standards
• Support continuous improvement of quality workflows, testing efficiency, and data accuracy
• Ensure compliance with quality management system (QMS) requirements

Cross-Functional Collaboration

• Partner with R&D, Manufacturing, Supplier Quality, and Customer Support teams on quality improvements
• Support factory builds, reliability runs, supplier audits, and production validation activities
• Communicate findings and risks clearly to stakeholders

Supplier & External Lab Support

• Coordinate with external test labs to ensure accurate and timely qualification results
• Validate supplier test results and support supplier quality improvements as needed

Pre-Requisites

• Bachelor's degree in Engineering (Electrical, Mechanical, Electronics, Computer, Mechatronics, or related discipline)
• 2-5 years of relevant experience in product quality, reliability engineering, product validation, testing, or hardware development
• Strong knowledge of quality and reliability engineering principles
• Experience supporting NPI builds, reliability qualification, or mass-production quality activities
• Familiarity with Quality Management Systems and quality documentation processes
• Strong analytical, problem-solving, and troubleshooting skills
• Good communication and collaboration skills